How to Deal with Difficult People
SCENE I:
You’ve been in your new job for a few weeks now and your path has crossed with a few “challenging” personalities including:
The Company Bully, who perceives you as a threat and who has made it his/her primary business to find fault with you, making sure to point out your shortcomings, real or imagined, to anyone who will listen.
The High Maintenance Individual, who demands way too much of your time and wants you to do everything for them, even though that’s not your job.
The Second Guesser, who asks limitless questions, questions and more questions and always has a “better” solution than the one you’re proposing.
How To Find and Hire
a Great Marketing Manager
SCENE I:
It’s crunch time and you’re overloaded with meetings, deadlines, work, work, and more work. Adding to the pressure, your company’s annual meeting is weeks away. Suddenly, you hear a knock on your virtual office door. “Got a minute?” It’s right about then you learn that your marketing manager has just resigned. “Perfect, you think to yourself. All of that know-how is running right out the door.” Panic begins to set in when you think about all the details the departing employee handled so that you wouldn’t have to. Business needs to keep moving forward and soon, it will all be on you. Now what?
How To Effectively Manage Difficult Franchisees –
The Five Golden Rules
Many of us who work in the multi-unit franchise business have experienced franchisees who exhibit unproductive behaviors that include being overly demanding, blaming others for their failures and at times, being downright mean and nasty. These folks seemed nice enough at Discovery Day and even celebrated with us when they signed their franchise agreement. Over time, things changed, but why? What went wrong and how can a relationship that is beginning to sour get back on track?